the department of customer service was also awesome, and the chair is lit~
I'm a tall heavy man and this is the most comfortable chair I have ever had. Glad I found it.
Haven't had any lower back pain anymore, since I started using the chair for the really long home office work days. Real comfortable, recommended. And got it on Black Friday for 500 bucks, insane deal.
This chair is everything. The size, the build, all the features. I look forward to coming home and gaming on it in relaxation.