- Missing components of the Products at the time of delivery.
- Defects in the manufacturing of materials used for the Products at the time of delivery.
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Defects in the functionality of the Products, including but not limited to hydraulics, armrests, castors
and lifting systems.
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Failure of the Products to correspond with the description in the applicable contract of sale at the
time of delivery.
Hinomi ergonomic chairs warranty
All of our chairs come with a robust warranty for your peace of mind. This includes a 5-year warranty on all
mechanisms and a generous 10-year warranty on the chair's frame.
Hinomi desks warranty
All of our desks come with a generous warranty - 5 years on mechanisms/motors and 10 years on the desk's leg
frame.
Hinomi accessories warranty
Standard warranty policy applies to all accessories.
For a comprehensive understanding of what the warranty covers, we recommend reviewing our Warranty Policy
below.
Please click here to read the full policy
There's no need for you to register for the warranty. Rest assured, it will be automatically activated on
the day of delivery.
The warranty period starts from the date of delivery of the Products, based on valid tracking details.
During the applicable warranty period, HINOMI will repair, replace, or refund (at its option and following
applicable law) any product, part, or component covered by this warranty.
Yes, standard warranty policy applies to all accessories, but the Warranty Extension Policy does not apply
to accessories.
Please read the standard warranty period for each
accessory
You can receive a complimentary 2-year warranty extension. Steps to extend the warranty:
- Take a photo or video of your new Hinomi ergonomic chairs or standing desks.
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Post it on Facebook, Instagram, Twitter, Reddit, Youtube, Twitch or TikTok with #hinomi. Set your post
to Public so we can view it.
- Copy the post URL and submit your information through our warranty extension form below.
Please read full warranty extensive
policy.
You have up to 30 calendar days to return your product(s) from the date you received it, based on our
tracking records.
Please read full return/refund policy.