Chair functionality and comfort is top notch for a flagship chair but as with all mass produced and batch QC products, mine unfortunately came with a defective left arm rest on day 1 but this isn’t a big problem and was promptly resolved by the kind folks at customer service with a replacement module.
The new part turns out to be near perfect upon receipt and installation but sadly the spring motion moving part started squeaking after being repeatedly depressed over the course of the first day.
Overall the chair still retains mint functionality but squeaking part needs to be occasionally lubricated as a quick fix solution, otherwise this would have been a 5 star seating experience.
I’m still very happy with my purchase and applauds for the prompt support provided by the CS team. Definitely high up on my list for the next round of chair shopping.
I couldn't be happier with my chair. This thing is so modular and adjustable that I have fine-tuned every component of this chair to basically cradle me perfectly no matter how I sit. I love how easy it is to adjust the armrests, lumbar support, seat depth, and backrest. One thing about this chair that doesn't get enough praise is the headrest. Most headrests stick out too far and push my head forward, making my posture horrendous. I prefer my headrest to be lower on my head/ my neck area when I lean back, which is why I love the back rest height adjustability and that this headrest is a separate tilting component. I haven't felt achy, overheated, or uncomfortable, even after hours of sitting down. I love that I can sit with my legs crossed since the arm rests move all the way back, making the chair feel spacious. The foot rest is a very nice feature that adds brownie points for my tastes, and it tucks away easily. This my honest opinion as someone who's used this chair for hours at a time the past few weeks: It is so worth it. I think this is the best bang for your buck on a highly adjustable, clean-looking office and gaming chair, especially if it's on sale like it was for me!
Way more comfortable than I expected! Definitely a great investment!
Hinomi H1 Classic V3 Ergonomic Office Chair(Redemption)